The Premium subscription model is our way of covering expenses related to project development, support and daily operation. Maintaining and developing an app like EasyPKU requires a lot of time and resources. Also, the base version of the app will always be free.
You can see what features are included in the Premium subscription by clicking here.
Yes. If you purchase the Premium subscription it will apply to all family members.
It’s important that during checkout you enter the same email address you used while creating your app account. If you believe you might have entered a wrong email address, please contact support by clicking here and we will help you out.
Please contact support by clicking here and we will help you out. Please provide us with your full name and email address.
In the app, open the menu, and click “Delete account”.
We care about our users and work hard to ensure this app is safe. However, the use of this app is at your own risk. We advise you to make sure it works as expected before you begin. We do not take responsibility for any negative consequences that may arise as a result of using this app. Nor can we guarantee the accuracy of the app. Nor are we responsible for any external websites to which the app may link.
All your health information is either stored locally on your device or encrypted (unreadable) on our servers. The key to access this information is stored locally on your device only, unless you share it with someone. We do not keep a copy of your access key. You can delete your account with all its users via the app menu.
We're continuing to add support for more countries and multiple languages. We need to make sure the app is configured correctly for each individual country before we start supporting it. This is for your own safety. Feel free to let us know if you want your country to be prioritized.
Right now, yes, but we’re working on integrating EasyPKU with other countries' food lists. Stay tuned.
The app starts a new day at 3 am every morning.
As of now you can’t change your account password, but it will most likely be possible in the future.
As of now you can’t change the name of your user, but it will most likely be possible in the future.
As of now you can’t change the name of your formulas, but it will most likely be possible in the future.
As of now the app needs an active internet connection to work properly, mainly because it has to maintain an active connection between devices to allow live synchronization. We might add support for offline functionality in the future.
You can download EasyPKU by clicking the big download button on our website: easypku.com
Some features are only available through the Premium subscription. You can click here to read more about it. Also, make sure you’re actually using the EasyPKU app, and not some other PKU app :)
It might have been deleted by the owner, or someone else with access. You should check with them first. Feel free to contact support when necessary.
First, make sure you read through the FAQ on our support page, and watch our video tutorial, just to make sure you haven’t missed anything. If that’s not the case, feel free to contact support and we will do our best to help you out.
You can download EasyPKU by clicking the big download button on our website: easypku.com
Simply by signing up for a Premium subscription :) If you have any further inquiries, feel free to let us know.
You can get in touch with us by clicking here.
EasyPKU was created by a young Norwegian named Christopher, who worked as a support person for an 8 year old boy with PKU. Christopher realized that there were no actual PKU apps that worked the way he wanted, so he started creating his own app. In the beginning, it was mainly to help out the boy's family, but eventually more people got interested, and after a while the app was launched in Norway, with great success and much positive feedback. Not just famous for its beautiful fjords and enchanting northern lights, Norway is also the place where physician Ivar Asbjørn Følling discovered PKU back in 1934. Now we are back with a powerful app to help make your life easier.